This policy explains what personal data SEO Emperor ("SEO Emperor", "we", "us") collects when you use seoemperor.org or contact us, why we collect it, who we share it with, how long we keep it and the rights you have. We are the controller of the personal data described here. Registered office: [REGISTERED ADDRESS]. Privacy enquiries: [email protected].
Who this policy covers
It covers visitors to seoemperor.org, people who contact us or request an audit, and business contacts at prospective and current clients. Personal data we process on behalf of a client during an engagement — for example analytics or Search Console data for a client's website — is processed under the client's instructions and the data-processing terms of that engagement, not under this policy.
What we collect
Information you give us
When you use the contact form or write to us we receive the details you provide: name, company, role, website, business email, the vertical and target markets you select, an acquisition budget band and anything you write in the message field. When we work together we also hold correspondence, meeting notes and contract details.
Information collected automatically
Our hosting provider records server logs (IP address, browser and device type, pages requested, referring page, date and time) for security and reliability. If you consent to analytics cookies we also collect aggregated usage data — pages viewed, time on page, approximate location at country or city level, device category — to understand how the site is used.
Information from other sources
For business contacts we may add publicly available professional information, such as a job title from a company website or LinkedIn, to keep records accurate.
We do not knowingly collect special-category data, and the site is not directed at anyone under 18.
Why we use it and on what legal basis
- To answer enquiries and prepare proposals — necessary for steps you ask us to take before entering a contract, and our legitimate interest in responding to business enquiries.
- To deliver services under a contract — necessary for the performance of that contract.
- To keep in touch with business contacts about relevant services and market updates — our legitimate interest in business-to-business marketing. You can opt out at any time by replying to any message or writing to [email protected], and we will stop.
- To keep the site secure and reliable — our legitimate interest in protecting our systems and yours.
- To measure how the site is used — your consent, given through the cookie banner where consent is required, and withdrawable at any time.
- To meet legal, accounting and regulatory obligations — compliance with legal obligations that apply to us.
Where we rely on legitimate interests we have balanced them against your rights and will explain the balancing on request.
Cookies and analytics
Essential cookies keep the site working and remember your cookie choice; they do not require consent. Analytics cookies are set only if you accept them and can be withdrawn through the cookie settings link in the footer. We do not run advertising cookies or sell data to advertising networks. Where analytics run, IP addresses are truncated or anonymised before storage where the provider supports it.
International transfers
Our team works from several countries, and some of our service providers store data outside the country you live in, including outside the European Economic Area and the United Kingdom. When personal data protected by the GDPR or UK GDPR is transferred to a country without an adequacy decision, we rely on the European Commission's Standard Contractual Clauses or the UK International Data Transfer Addendum, together with an assessment of the receiving country's laws. A copy of the relevant safeguard is available on request.
How long we keep data
- Enquiries that do not become clients: 24 months from our last contact, then deleted.
- Client records: the life of the contract plus seven years, to meet accounting and legal obligations.
- Business-contact marketing data: until you opt out or we learn the details are out of date.
- Server logs: up to 12 months.
- Analytics data: up to 26 months in aggregated form.
When data is no longer needed we delete it or anonymise it so it can no longer be linked to you.
Your rights
Depending on where you live you have some or all of the following rights: to access the personal data we hold about you; to have inaccurate data corrected; to have data erased; to restrict or object to processing, including to direct marketing; to receive your data in a portable format; and to withdraw consent where processing is based on consent. Under Malaysia's Personal Data Protection Act 2010 you may also request access to and correction of your personal data and withdraw consent to its processing.
To exercise a right, write to [email protected]. We will respond within one month, or within 21 days where the PDPA applies, and may ask for information to confirm your identity. You may also complain to a supervisory authority: in the European Union, the data-protection authority of the country where you live or work; in the United Kingdom, the Information Commissioner's Office; in Malaysia, the Department of Personal Data Protection. We would welcome the chance to address your concern first.
Security
We protect personal data with access controls, encryption in transit, least-privilege access for team members and contractual obligations on service providers. No system is perfectly secure; if a breach affects your rights we will notify you and the relevant authority as the law requires.
Links to other sites
Market pages link to regulators, industry bodies and other third-party sites as sources. Their privacy practices are their own and this policy does not cover them.
Changes
We will post any change to this policy on this page with a new effective date. Material changes affecting how we use data already collected will be notified to affected contacts where we can.
Contact
Privacy enquiries and rights requests: [email protected]. Post: SEO Emperor, [REGISTERED ADDRESS].